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Terms & Conditions

Last Updated: June 2026

These Terms & Conditions apply to all services provided by Vibrantiq Studio (“Vibrantiq”, “we”, “our”, “us”) to the client (“Client”, “you”, “your”). By purchasing any service, accepting a quotation, making a payment, or otherwise engaging Vibrantiq Studio, you agree to be bound by these Terms & Conditions.

1. Services

Vibrantiq Studio provides services including, but not limited to:

  • Branding
  • Logo Design
  • Web Design
  • Website Development
  • Creative Direction
  • Graphic Design
  • Content Creation
  • Website Maintenance
  • Technical Support
  • Consulting

All services are delivered according to the scope outlined in the accepted quotation, proposal, invoice, agreement, or written communication.

 

2. Quotations & Agreements

All quotations remain valid for 30 days unless otherwise stated.

A project is considered approved and confirmed once:

  • A quotation is accepted;
  • A deposit is paid;
  • Written approval is provided (including email);
  • Work has commenced upon client request.

Vibrantiq Studio reserves the right to refuse projects at its discretion.

 

3. Payments

Unless otherwise agreed:

  • 50% deposit is required before work begins.
  • Remaining balance is due before final delivery, website launch, transfer of files, or release of project assets.

Invoices are payable within 14 days of the invoice date.

Late payments may result in:

  • Project delays
  • Suspension of services
  • Suspension of maintenance agreements
  • Revocation of supplied licenses
  • Additional recovery costs

All prices are exclusive of VAT unless stated otherwise.

 

4. Refund Policy

All deposits and advance payments are non-refundable once work has commenced.

Due to the custom nature of creative, branding, and development services, Vibrantiq Studio does not offer refunds for completed work, partially completed work, reserved project time, strategy sessions, design concepts, or development work already performed.

Any refund requests shall be considered solely at the discretion of Vibrantiq Studio.

Payments already made remain non-refundable in cases of project suspension, termination, or abandonment caused by the Client (see Sections 6 and 9).

 

5. Ownership Transfer

Ownership of final approved deliverables transfers to the Client only after full payment has been received.

Until full payment has been made, all designs, websites, creative assets, source files, and deliverables remain the property of Vibrantiq Studio.

Vibrantiq Studio reserves the right to withhold final files, website launches, access credentials, or project transfers until all outstanding balances have been settled.

 

6. Additional Work (Scope Changes)

Any work requested outside the agreed project scope shall be considered additional work (“Additional Services” or “Meerwerk”).

Examples include:

  • Additional pages
  • Additional revisions
  • New functionality
  • Content creation
  • SEO requests
  • Technical troubleshooting
  • Plugin configuration
  • E-commerce additions
  • Integrations
  • Design changes beyond the agreed scope

Additional work will be charged at Vibrantiq Studio’s current hourly rate unless otherwise agreed in writing.

Current standard hourly rate: €85 per hour excluding VAT

Urgent or emergency support requests may be billed at higher rates (see Section 21).

 

7. Revisions

Projects include a reasonable number of revisions as outlined in the quotation.

Revisions do not include:

  • Complete redesigns
  • New concepts
  • Scope changes
  • Additional functionality

Requests beyond the agreed revision rounds may be treated as additional work.

 

8. Client Responsibilities

The Client agrees to:

  • Provide all necessary materials in a timely manner;
  • Supply accurate information;
  • Obtain all required copyright permissions;
  • Review and approve work promptly;
  • Maintain backups of their own business data where applicable.

Delays caused by the Client may affect project timelines.

Vibrantiq Studio cannot be held responsible for delays resulting from missing content, delayed feedback, or unavailable access credentials.

 

9. Project Inactivity & Abandonment

The Client agrees to provide feedback, content, approvals, and required materials within a reasonable timeframe.

If a project remains inactive for more than sixty (60) consecutive days due to lack of communication, delayed feedback, missing content, or other delays caused by the Client, Vibrantiq Studio reserves the right to place the project on hold or close the project entirely.

Projects reactivated after this period may be subject to revised timelines, updated pricing, and additional restart fees.

Any payments already made remain non-refundable.

 

10. Intellectual Property

All concepts, drafts, proposals, unused designs, ideas, sketches, source files, development methods, and creative processes remain the property of Vibrantiq Studio unless otherwise agreed in writing.

Upon full payment, the Client receives the right to use the final approved deliverables for their intended purpose. Ownership of those final approved deliverables transfers as set out in Section 5.

Ownership of third-party software, plugins, fonts, templates, stock assets, and licensed materials remains with their respective owners.

 

11. Copyright & Client Materials

The Client warrants that all content supplied to Vibrantiq Studio is owned by the Client or properly licensed.

This includes:

  • Text
  • Images
  • Logos
  • Videos
  • Audio
  • Documents
  • Trademarks

The Client agrees to indemnify and hold Vibrantiq Studio harmless against any claims arising from the use of supplied content.

 

12. Third-Party Software & Services

Projects may rely on third-party services including but not limited to:

  • Elementor
  • WordPress
  • Hosting providers
  • Payment gateways
  • Google services
  • Meta services
  • Third-party plugins

Vibrantiq Studio is not responsible for:

  • Service outages
  • Platform changes
  • Plugin failures
  • API changes
  • Security vulnerabilities caused by third parties

Any work required as a result of third-party issues may be billed separately.

 

13. Elementor Pro & Software Licenses

Where premium licenses are supplied through Vibrantiq Studio, including Elementor Pro, such licenses remain the property of Vibrantiq Studio.

Clients are granted the right to use these licenses only while covered by an active maintenance agreement.

Upon:

  • Cancellation;
  • Non-renewal;
  • Termination;
  • Non-payment;

the right to use supplied licenses immediately ends.

Vibrantiq Studio reserves the right to revoke, transfer, remove, or deactivate supplied licenses without notice.

The website itself may continue to function; however, premium updates, support, and licensed functionality may become unavailable.

 

14. Hosting & Domain Names

Where Vibrantiq Studio assists with the registration, transfer, configuration, or management of hosting services or domain names, ownership of the domain name remains with the Client unless otherwise agreed in writing.

The Client remains responsible for all renewal fees, hosting fees, domain registration fees, and third-party service charges.

Vibrantiq Studio shall not be held responsible for service interruptions, downtime, data loss, domain expiration, or issues caused by third-party hosting providers, registrars, or external service providers.

 

15. Website Maintenance Plans

Maintenance plans cover only the services explicitly described within the selected maintenance package.

Maintenance plans do not include:

  • New pages
  • New functionality
  • Website redesigns
  • Custom development
  • SEO campaigns
  • Marketing services
  • Graphic design work
  • Content creation

Any work outside the maintenance package will be billed separately.

Maintenance agreements are invoiced annually in advance.

 

16. Fair Use Policy

Maintenance plans and support services are subject to reasonable and fair usage.

Vibrantiq Studio reserves the right to determine whether a request falls within the agreed maintenance package or constitutes additional work.

Excessive requests may be billed separately.

 

17. Project Delivery & Acceptance

A project shall be considered accepted when:

  • Written approval is received;
  • The website is launched;
  • Deliverables are used publicly;
  • The Client fails to provide revision requests within 14 days of delivery.

Following acceptance, any further modifications may be billed as additional work.

 

18. Client Modifications

Vibrantiq Studio shall not be liable for any issues resulting from modifications performed by:

  • The Client;
  • Employees of the Client;
  • Third-party contractors;
  • External agencies.

This includes:

  • Broken layouts
  • Plugin conflicts
  • Security vulnerabilities
  • Data loss
  • Downtime

Repair work will be billed at the applicable hourly rate.

 

19. Search Engine & Marketing Disclaimer

Vibrantiq Studio does not guarantee:

  • Search engine rankings
  • Website traffic
  • Leads
  • Sales
  • Revenue
  • Conversion rates

While industry best practices may be applied, results depend on many external factors beyond our control.

 

20. Design Credits & Portfolio Rights

Unless otherwise agreed, Vibrantiq Studio reserves the right to:

  • Display completed work in its portfolio;
  • Showcase projects on social media;
  • Include projects in case studies;
  • Use project visuals for promotional purposes.

Where appropriate, a small website credit may be placed in the footer.

 

21. Emergency & Out-of-Hours Work

Work requested outside normal business hours, weekends, public holidays, or requiring expedited delivery may be subject to emergency or priority service rates.

Emergency support rates are determined by Vibrantiq Studio at the time of request and may differ from standard hourly rates.

Acceptance of emergency work remains at the sole discretion of Vibrantiq Studio.

 

22. Suspension & Termination

Vibrantiq Studio reserves the right to suspend or terminate services in cases of:

  • Non-payment;
  • Abuse;
  • Breach of agreement;
  • Unlawful use of services;
  • Prolonged project inactivity as described in Section 9.

Suspension or termination may include:

  • Website support;
  • Maintenance services;
  • License access;
  • Ongoing project work.

 

23. Limitation of Liability

To the fullest extent permitted by law, Vibrantiq Studio shall not be liable for:

  • Indirect damages;
  • Loss of profits;
  • Loss of business;
  • Loss of revenue;
  • Data loss;
  • Consequential damages.

Any liability shall be limited to the total amount paid by the Client for the specific project giving rise to the claim.

 

24. Force Majeure

Vibrantiq Studio shall not be held liable for delays or failures caused by circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters;
  • Internet outages;
  • Hosting failures;
  • Cyber attacks;
  • Government actions;
  • Illness;
  • Power failures.

 

25. Privacy

Vibrantiq Studio processes personal data in accordance with applicable privacy legislation. Details on how personal data is collected, used, and stored are set out in our Privacy Policy, available on request or on our website.

 

26. Changes to These Terms

Vibrantiq Studio may update these Terms & Conditions from time to time. The “Last Updated” date at the top of this document will reflect the most recent revision. Continued use of our services after changes are published constitutes acceptance of the updated terms, unless otherwise required by law.

 

27. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

 

28. Governing Law

These Terms & Conditions shall be governed exclusively by the laws of The Netherlands.

Any disputes arising from these Terms shall be submitted to the competent courts of The Netherlands.

 

Contact

Vibrantiq Studio

Email: info@vibrantiq.studio
Website: vibrantiq.studio

By engaging Vibrantiq Studio, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.